Employee Wellness Newsletter : Effective Programming/General Recommendations

Program directors or providers should have a background in wellness programming and a professional health-related degree or certification. They should have expertise in content areas, planning, promotion, administration, assessment, and ability to grow a program and tailor the program to the workplace.

Program providers ought to have a quality assurance program for evaluating the effectiveness of service personnel, to assess satisfaction of participants, and for personnel training and continuing education.

An overriding policy statement must be available from directors and program vendors addressing the following issues: assurance of confidentiality of health data, referral to health care for at-risk participants, follow-up with referred participants and those at-risk, program evaluation on process and outcomes, business of the workplace for promotion of wellness and changes in corporate culture. A clear contract or letter of agreement for services must be provided.